A unified workspace where people, projects, and intelligent tools come together. Organize your tasks, collaborate with your community, develop your client services, and showcase your skills and experience. Generate leads, follow up with prospects, build loyalty with your clients, and connect with the talent you need while sharing your own expertise. With intelligent tools that structure your interactions and enhance your support, HelpMe transforms every exchange into an opportunity. Powered by real people and strengthened by AI, HelpMe is designed to help you grow, create value, and succeed.
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The HelpMe platform (hereinafter referred to as the “Platform”) is a digital service operated by Maxensse, a legally registered company in Canada, with its registered address in Québec, Canada.
HelpMe is a collaborative platform that enables users to:
The Platform acts solely as a technical intermediary.
Access to and use of the Platform implies full acceptance of these Terms of Use.
By using the Platform, the user acknowledges having read and agreed to these Terms.
Access to certain features requires the creation of a user account.
Users agree to:
The Platform reserves the right to suspend or terminate any account in case of violation of these Terms.
The Platform provides, among other features:
Users are solely responsible for the content they publish and the interactions they initiate.
HelpMe acts solely as a technical intermediary.
Accordingly:
All interactions, transactions, and agreements are conducted under the sole responsibility of the users involved.
Users agree to:
Any misuse may result in account suspension or termination.
Users retain full responsibility for the content they publish on the Platform.
By submitting content, users grant the Platform a non-exclusive, worldwide, royalty-free license to:
The Platform reserves the right to remove any content deemed non-compliant.
The Platform may include features powered by artificial intelligence.
Users acknowledge that:
The Platform’s liability is strictly limited to its role as a technical intermediary.
Therefore:
The Platform reserves the right to:
Users may delete their account at any time.
The Platform implements reasonable measures to ensure data security.
However, users acknowledge that no system can be completely secure and that use of the internet involves inherent risks.
The Platform reserves the right to modify these Terms at any time.
Users will be informed of changes, and continued use of the Platform constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Province of Québec and applicable federal laws of Canada.
Any dispute shall be subject to the jurisdiction of the competent courts of Québec.
For any questions regarding these Terms, please contact:
Maxensse
Québec, Canada
assistance@helpme-online.com
This Privacy Policy describes how HelpMe (the “Platform”), operated by Maxensse, a company registered in Québec, Canada, collects, uses, stores, and protects personal information.
By using the Platform, you agree to the practices described in this Privacy Policy.
In accordance with applicable laws, including Québec’s Law 25, Maxensse is responsible for the protection of personal information.
For any privacy-related inquiries:
Maxensse
Québec, Canada
assistance@helpme-online.com
We may collect the following types of personal information:
We use personal information to:
The Platform may analyze user content (including messages and posts) to:
By using the Platform, you acknowledge and consent to such processing.
We may share personal information with:
We do not sell personal information.
Personal information is stored using reasonable technical and organizational safeguards.
However, no system can guarantee absolute security.
We retain personal information only as long as necessary to:
Under applicable laws, including Québec Law 25, you have the right to:
Requests can be sent to: assistance@helpme-online.com
The Platform may use cookies or similar technologies to:
Users can manage cookie preferences through their browser settings.
If you access the Platform from outside Canada, your data may be transferred to and processed in Canada.
We may update this Privacy Policy at any time.
Users will be notified of significant changes. Continued use of the Platform constitutes acceptance of the updated policy.
For any questions or requests regarding this Privacy Policy:
Maxensse
Québec, Canada
assistance@helpme-online.com
Suggested text: Our website address is: https://helpme-online.com.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Suggested text: Visitor comments may be checked through an automated spam detection service.